NHS England Accredited Partner · Since 2015

Award-winning
transformation
in healthcare

We leverage decades of experience developing people and healthcare organisations — specialising in strategy, leadership and operational management to deliver the best care possible.

Healthcare professionals in a collaborative meeting
NHSE Accredited Partner
Primary Care Transformation
Our Impact at a Glance
1,500+ Organisations Helped
96% Positive Feedback
£8.5m Saved for NHS
NHS England✦ Integrated Care Boards✦ Primary Care Networks✦ One Gloucestershire✦ Humberside LMC✦ NHS Bristol ICB✦ Lancashire Health & Care✦ Sussex Health & Care✦ Medicus Health Partners✦ Central Camden PCN✦ NHS England✦ Integrated Care Boards✦ Primary Care Networks✦ One Gloucestershire✦ Humberside LMC✦ NHS Bristol ICB✦ Lancashire Health & Care✦ Sussex Health & Care✦ Medicus Health Partners✦ Central Camden PCN✦
What We Do

Tailored solutions that
empower organisations

We support General Practices, PCNs, Commissioners, Trusts and large healthcare organisations to thrive through bespoke, evidence-led transformation programmes.

01
🎯

NHSE Practice Level Support

As an accredited partner for the General Practice Improvement Programme, we deliver Practice Level Support directly with NHS England to drive meaningful change at the frontline.

Learn more →
02
🌱

Qualitas Programmes

Empowering primary care teams through tailored support, expert coaching and transformative learning. Our award-winning programmes unlock sustainable change across your practice.

Learn more →
03
✦

Bespoke Consultancy

With a team of sector experts, coaches and consultants, we co-design tailored solutions that address your unique organisational needs and ambitions.

Learn more →
Healthcare team collaboration
🏆
Award-Winning Delivery
ILM Approved · CPD Registered
Our Mission

Improving healthcare
from the inside out

Since 2015, we've supported healthcare professionals to develop their people and grow as leaders. We're proud to have helped more than 1,500 organisations deliver world-class care across England.

🤝
Partnership
Co-designing and co-developing solutions, jointly committed to sustainable success.
⭐
Excellence
Pursuing excellence in complex and changing healthcare environments.
🔒
Trust
Building trust through integrity, compassion and respect.
💙
Compassion
Genuinely caring about the people and organisations we work with.
About Qualitas →
Our Impact

Making a measurable difference

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Worked With
0 Positive
Feedback Rate
0 Saved for
the NHS
0 Hours Saved
for Practices
Client Stories

What healthcare leaders say

"

My confidence as a partner has increased exponentially because of this programme. It has given me time and space to consider what I am actually meant to be doing and has been invaluable.

KH
Katrina Humphreys
GP & Partner, Lisson Grove Health Centre
"

Pathway to Partnership helped us develop a clear vision and culture. We feel more galvanised and positive as a result, which has had a huge impact on day-to-day working in the practice.

AW
Dr Alex Watters
GP & Partner, Brookside Surgery
"

Qualitas' support has been invaluable. We are in a period of transformation but Qualitas is making that far easier and far more productive than if we'd tried to do this alone.

MV
Dr Meenakshi Varia
GP & Partner, Parcliffe Medical Centre
"

What sets Qualitas apart is that they genuinely care rather than just deliver a slide deck or project document. This comes across with a truly human touch.

US
Dr Ujjal Sarkar
Lead Partner, Medicus Health Partners
"

The benefit of working with Qualitas is that external facilitation gets people to think about their personal challenges. Working with Qualitas really helped our journey.

AH
Dr Ammara Hughes
Clinical Director, Central Camden PCN
"

A genuinely transformative experience. Our practice is stronger, our team is more aligned, and our patients are receiving better care as a direct result of working with Qualitas.

NP
Dr Neil Patel
Senior Partner, West Midlands PCN
News & Insights

Latest from Qualitas

View All →
Leadership development
Insight · May 2026

Why leadership development is the key to NHS resilience

In an era of unprecedented pressure on primary care, investing in leadership capacity is more important than ever.

Read more →
NHS accreditation
News · April 2026

Qualitas named accredited delivery partner for GPIP 2026

We're delighted to announce our continued accreditation as a delivery partner for the General Practice Improvement Programme.

Read more →
Team culture in healthcare
Insight · March 2026

The hidden cost of poor team culture in GP practices

Staff turnover, patient complaints and CQC ratings are all affected by team culture. Here's what the evidence says.

Read more →
Get In Touch

Ready to transform
your organisation?

We're committed to improving the wellbeing of healthcare teams and supporting care providers to deliver the best services for their community.

About Us

Our mission is to transform
healthcare from the inside out

Since 2015, we've supported healthcare professionals to develop their people and grow as leaders — helping more than 1,500 organisations across England deliver world-class care to their communities.

Qualitas team at work
📋
NHS England Accredited
Primary Care Transformation Team
Who We Are

A trusted ally for healthcare leaders

We are an accredited delivery partner of NHS England. We provide tailored support for Integrated Care Boards, NHS Trusts, Integrated Neighbourhood Teams, Primary Care Networks and General Practices.

Over time we've expanded our programmes to meet the needs of healthcare providers across the country — working closely with NHS England to facilitate improvement at every level of the system.

🎯
Clarity
Understanding the challenges in delivering healthcare across England.
🔄
Change
Empowering organisations to embrace meaningful, lasting change.
💙
Compassion
Genuinely caring about every person and organisation we work with.
🏆
Excellence
Pursuing excellence in every programme we deliver.
0Organisations Helped
0Saved for the NHS
0Hours Saved
0Years of Expertise
Our Team

The people behind
the transformation

Our team of sector experts, coaches and consultants bring decades of combined experience in healthcare strategy, leadership development and operational transformation.

Sarah Clarke
Sarah Clarke
Chief Executive
Over 20 years of experience in NHS leadership and primary care transformation across England.
James Mitchell
James Mitchell
Director of Programmes
Specialist in leadership coaching and organisational development for GP practices and PCNs.
Emily Parker
Emily Parker
Senior Consultant
Expert in PCN development and integrated neighbourhood team strategy across the NHS.
Richard Ahmed
Richard Ahmed
Head of Delivery
Oversees programme quality and NHS England partnership delivery across all regions.

Interested in joining the Qualitas team?

View Opportunities →
Join Our Team

Shape the future of
NHS primary care

We're always looking for talented individuals who share our passion for improving healthcare. If you have expertise in NHS leadership, coaching or consultancy, we'd love to hear from you.

🌍
Nationwide Impact
Work with organisations across England, from rural GP practices to large ICBs.
🎓
Continuous Development
Regular CPD, peer learning and access to ILM-accredited development programmes.
🤝
Collaborative Culture
A team that genuinely cares — about clients, colleagues and the communities we serve.
⚖️
Flexible Working
Hybrid and remote options to support a healthy work-life balance.

Don't see an open role? We're always interested in hearing from experienced healthcare professionals.

Send Us Your CV →
What We Do

Empowering every level
of primary care

From individual GP practices to large integrated care systems, we deliver programmes that create measurable, lasting change across the NHS.

Qualitas Programmes
Leadership

Pathway for Partnership

A transformative programme for aspiring and new GP partners, building the skills and confidence to lead practices effectively.

Learn more →
High Performing Teams
Team Development

Pathway for High Performing Teams

Building cohesive, motivated teams within primary care through structured facilitation and evidence-based development.

Learn more →
Bespoke Consultancy
Bespoke

Bespoke Consultancy

Co-designed solutions addressing your unique organisational challenges — from strategic reviews to coaching and change management.

Learn more →
NHSE Programme

Practice Level
Support (PLS)

Qualitas is an accredited partner for the General Practice Improvement Programme, delivering Practice Level Support on behalf of NHS England across England.

NHS Practice Support
✅
NHSE Accredited
GPIP Delivery Partner
About This Programme

Supporting practices to thrive

Practice Level Support is an intensive, tailored programme designed to work alongside GP practices facing operational and organisational challenges.

Our accredited team provides expert guidance, coaching and practical support to help practices stabilise, improve and sustain high-quality care delivery. We work alongside practice teams — not above them — co-developing strategies that build capacity and resilience for the long term.

Enquire About PLS →
Qualitas Programmes

Programmes built for
lasting change

Award-winning programmes designed to unlock sustainable change, empowering teams through tailored support, expert coaching and transformative learning.

Partnership programme
Leadership Development

Pathway for Partnership

For aspiring and new GP partners. Build skills and confidence to lead your practice effectively.

Enquire →
High performing teams
Team Development

Pathway for High Performing Teams

Build cohesive, motivated teams through structured facilitation and evidence-based methods.

Enquire →
Staff survey
Staff Wellbeing

Qualitas Staff Survey

Bespoke staff engagement surveys providing deep insight into workforce wellbeing and culture.

Enquire →
Patient conversations
Communication

Challenging Patient Conversations

Equip your team with skills to manage difficult patient interactions with confidence and compassion.

Enquire →
Project management
Operations

Project Management in Practice

Helping practice managers and clinical leads deliver complex projects on time and within scope.

Enquire →
Partnership development
Partnership

Partnership Development Support

Helping GP partnerships strengthen relationships and build a cohesive vision for their practice.

Enquire →
Bespoke Consultancy

Solutions designed
around you

No two healthcare organisations are the same. That's why we co-design every solution with you, drawing on our depth of expertise to address your specific challenges.

Our Approach

Co-designed, co-delivered

We begin every bespoke engagement with deep listening — understanding your context, challenges and aspirations. We co-create a solution that draws on the best of Qualitas' expertise while staying true to your organisation's culture.

Start a Conversation →
📊
Strategy & Vision
Strategic planning and vision development for GP practices, PCNs and ICBs.
🎯
Leadership Coaching
One-to-one and group coaching for clinical leaders, practice managers and executives.
🔄
Change Management
Guided support through major transformation, mergers or restructures.
🤝
Facilitation
Skilled facilitation of away days, workshops, retreats and team development sessions.
Reviews

What our clients
say about us

96% of participants rate their experience with Qualitas as positive. Here's what healthcare leaders across England say about working with us.

"

My confidence as a partner has increased exponentially. It has given me time and space to consider what I am actually meant to be doing and has been invaluable.

KH
Katrina Humphreys
GP & Partner, Lisson Grove Health Centre
"

Pathway to Partnership helped us develop a clear vision and culture. We feel more galvanised and positive as a result.

AW
Dr Alex Watters
GP & Partner, Brookside Surgery
"

Qualitas' support has been invaluable. We are in a period of transformation but Qualitas is making that far easier and far more productive than if we'd tried to do this alone.

MV
Dr Meenakshi Varia
GP & Partner, Parcliffe Medical Centre
"

What sets Qualitas apart is that they genuinely care rather than just deliver a slide deck or project document. This comes across with a truly human touch.

US
Dr Ujjal Sarkar
Lead Partner, Medicus Health Partners
"

The benefit of working with Qualitas is that external facilitation gets people to think about their personal challenges. Working with Qualitas really helped our journey.

AH
Dr Ammara Hughes
Clinical Director, Central Camden PCN
"

A genuinely transformative experience. Our practice is stronger, our team is more aligned, and our patients are receiving better care as a direct result.

NP
Dr Neil Patel
Senior Partner, West Midlands PCN
Case Studies

Real change in
real organisations

See how Qualitas has helped NHS practices and healthcare organisations across England achieve measurable, lasting transformation.

Case study 1
Case Study · Leadership

From conflict to cohesion: A GP partnership transformed

How a struggling four-partner practice rebuilt trust, developed shared values and achieved a 40% reduction in staff turnover over 18 months.

Read more →
Case study 2
Case Study · Operations

£1.2m in efficiencies unlocked for a North England PCN

Through Bespoke Consultancy, a Primary Care Network identified and realised significant operational savings while improving patient access.

Read more →
Case study 3
Case Study · Culture

Building a high-performing culture across five sites

A multi-site practice used our Pathway for High Performing Teams programme to align a dispersed workforce and create a unified culture.

Read more →
News & Insights

Healthcare transformation
insights & news

The latest thinking from the Qualitas team on primary care transformation, leadership development and NHS strategy.

Leadership
Insight · May 2026

Why leadership development is the key to NHS resilience

In an era of unprecedented pressure on primary care, investing in leadership capacity is more important than ever.

Read more →
Accreditation
News · April 2026

Qualitas named accredited delivery partner for GPIP 2026

We're delighted to announce our continued accreditation as a delivery partner for the General Practice Improvement Programme.

Read more →
Team culture
Insight · March 2026

The hidden cost of poor team culture in GP practices

Staff turnover, patient complaints and CQC ratings are all affected by team culture. Here's what the evidence says about where to invest.

Read more →
Contact Us

Let's start a
conversation

We'd love to hear about your organisation and explore how Qualitas can support your transformation journey.

Get In Touch

We're here to help

Whether you're ready to start a programme, want to learn more, or just want to talk through your challenges — we're here.

✉️ info@qualitasconsortium.uk
🌐 qualitasconsortium.uk
📍 England-wide — we come to you
🤝 NHSE Accredited Partner
🏆 ILM Approved Centre

Send us a message